Effective Date: 16/10/2024

At Workwonder, we are committed to protecting your privacy and ensuring your personal data is handled securely. This Privacy Policy explains how we collect, use, and share your information when you visit our website (workwonder.co) and engage with our services. It also outlines your rights under the General Data Protection Regulation (GDPR) if you are an EU resident.

1. Information We Collect

We collect the following types of information:

• Personal Information: This includes your name, email address, phone number, company name, and any other information you provide when filling out forms or contacting us.
• Automatically Collected Information: When you visit our website, we collect certain information automatically, such as your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide our services and manage your requests.
• Communicate with you, respond to inquiries, and provide customer support.
• Personalize and improve your experience on our website.
• Process payments and manage billing.
• Send you marketing materials, newsletters, and promotional content (if you have opted in).
• Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us:

• Remember your preferences and settings.
• Analyze how visitors use our website to improve its functionality.
• Serve relevant advertisements (if applicable).
• You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features on our website.

4. Legal Basis for Processing Personal Data (GDPR Compliance)

Under the GDPR, we rely on the following legal bases to process your personal data:

• Consent: When you opt-in to receive marketing communications or provide consent for specific uses of your data.
• Contractual Obligation: When the processing of your data is necessary for the performance of a contract, such as when you request our services.
• Legal Obligation: When we are required to process your data to comply with legal regulations.
• Legitimate Interests: To provide, improve, and secure our services, provided that these interests are not overridden by your privacy rights.

5. Your Rights (GDPR)

If you are an EU resident, you have specific rights regarding your personal data under the GDPR:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections or updates to inaccurate data.
• Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request that your data be transferred to another service provider.
• Right to Object: You can object to our processing of your data for direct marketing or other legitimate interests.

To exercise any of these rights, please contact us at policy@workwonder.co.

6. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third parties who assist us in providing our services, such as hosting providers, payment processors, and analytics tools. These providers are contractually obligated to protect your data.
• Legal Authorities: When required by law, we may share your information with governmental authorities or other parties to comply with legal obligations.

7. International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your data in accordance with GDPR requirements.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When the data is no longer needed, we will delete or anonymize it.

9. Security

We use industry-standard security measures to protect your personal data from unauthorized access, use, or disclosure. However, please be aware that no internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

12. Your Right to Lodge a Complaint

If you believe your rights under the GDPR have been violated, you have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Workwonder
policy@workwonder.co